Refund policy

STANDARD RETURNS POLICY 

If goods are to be returned to Yonder Brewing, they must be returned in their original packaging, within 14 days of purchase. You will be refunded for the goods once received back into our warehouse, minus applicable shipping costs, unless the return concerns faulty or damaged goods. Contact us at contact@brewyonder.co.uk if you would like to return your goods back to us and we will help you to do this.

FAULTY OR DAMAGED ITEMS

If there is a problem with your order or items are faulty, you must inform Yonder Brewing within 30 days of receipt of the order to obtain a refund. To report a problem please contact us at contact@brewyonder.co.uk. We are unfortunately unable to offer refunds after this time period has elapsed, but we will do everything in our power to try to work something out.

If an attempted delivery is obviously damaged, you are within your rights to refuse the order, at which point it will be returned to us. If you choose to do this, please contact us at contact@brewyonder.co.uk and we will issue either a resend of the order, or a full refund, whichever is preferable.